Order Cancellations for Video Course and services will be considered only if the request is made within 24 hours of placing the order. The request must be made by dropping a mail to elearning@adda247.com, clearly mentioning the Order ID and reason for cancellation. The cancellation request will not be entertained if the orders have been completed or if we have initiated the process of shipping from our end. The refund for a cancelled order is applicable to our Video Course only before it's dispatched or before the login details for online access to video packages are disclosed/dispatched to you.